Industry

/Finance & Wealth management

Services

/Product enhancement /UX UI /Front-end

Timeline

/6 months

Location

/LATAM - Uruguay

PAULLIER

We helped modernize the digital experience of a 120-year-old wealth management firm.

Founded in 1904. Re-imagined in 2025.

Paullier client portal on a tabletPaullier client portal on a phone
/what they say about us
“They were very proactive and suggested new ideas to improve the client experience.”
Verónica V. /Operations manager

Our role

Rooftop led the modernization of Paullier’s client portal, focusing on product enhancement, UX/UI redesign, front-end development, and API integration to a third-party back-end system.

We acted as a product partner — not just an execution team — helping Paullier make informed decisions around scope, priorities, and user impact.

While Paullier already had a live product, we worked closely with their team to prioritize improvements based on user impact, complexity, and long-term maintainability.

Our role combined product thinking and research, design leadership, and hands-on engineering — ensuring every decision balanced innovation with the responsibility required by a long-established financial institution.

The challenge

Paullier’s existing portal limited client autonomy, required significant manual intervention from internal teams, and no longer reflected the quality and high-professional standards of their advisory services.

The experience was outdated, difficult to navigate, and limited clients’ ability to interact autonomously with their investments — creating friction for both users and internal teams.

At the same time, the product relied on a third-party backend system, requiring careful coordination and adding complexity to every technical decision for new features.

The challenge was clear: modernize the experience without introducing operational or reputational risk.

The solution

We redesigned the client portal with a strong focus on clarity, usability, and confidence.

The new experience empowers clients to better understand and manage their investments, while preserving the rigor and reliability expected from a wealth management institution.

Working alongside Paullier and coordinating with an external back-end provider, we delivered a modern front-end architecture and a refined UX/UI system — improving both client satisfaction and internal efficiency.

Paullier client portal interface

A team of 6

ROOFTOP

Internal team
  1. /01

    Project management

  2. /02

    Lead UX designer

  3. /03

    UI designer

  4. /04

    QA tester

GOGROW

Provider
  1. /01

    Developer

  2. /02

    Developer

The deliverables

  1. /01

    UX research

  2. /02

    User flows & Wireframes

  3. /03

    New UI style & Design System

  4. /04

    Modern front-end architecture

  5. /05

    Secure integration with Brokerware (third-party backend)

  6. /06

    Responsive mobile experience

  7. /07

    QA in production

Why this case matters

This project demonstrates Rooftop’s ability to work with established financial institutions where trust, responsibility, and reputation come first.

Paullier represents a different kind of fintech challenge — one where modernization must be careful, deliberate, and deeply aligned with existing operations.

It showcases our ability to:

  1. /01

    Lead product enhancement initiatives

  2. /02

    Navigate complex third-party dependencies

  3. /03

    Deliver meaningful UX improvements in high-stakes environments

Paullier shows our ability to modernize mission-critical financial products — where brand, trust, and continuity matter as much as innovation.

Paullier portal screen
Paullier portal screen